Holly Lancaster on Building Strong Client Relationships at KMA
Over the past year and a half, KMA has taken a more intentional approach to shaping and strengthening the client experience, and leading that effort is Holly Lancaster, our Director of Client Experience & Business Development. With a career spanning sales,...
Maximizing Employee Performance: Q&A With Doreen Bafumi
We recently talked with Doreen Bafumi, HR Consultant at KMA, to understand her approach to performance management, the 360-degree feedback process, employee relations and communication, and her many years of experience serving as an HR partner to her clients. Here is...
KMA’s Flexible Pricing Options for Recruiting
We asked Chelsea Livingston, KMA’s Recruiting Services Manager, to explain the two models for pricing our recruiting services. Here is our Q&A with her. Q: KMA offers two pricing models for recruiting. Can you briefly explain how each works? KMA continues to...
Sharon Callahan on the Challenges, Changes and Highlights of her Career in HR
We sat down with Sharon Callahan to ask about her work as an HR consultant, what she finds gratifying and challenging, what good leadership looks like, what advice she would give someone just starting out in HR, and the changes and highlights she’s experienced...